Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

Maritime Electronics & GMDSS

1. What is GMDSS, and why is it important for maritime safety?

GMDSS stands for Global Maritime Distress and Safety System. It's a worldwide communication system used by ships and coastal authorities for rapid and efficient distress communication and search and rescue coordination. It's essential for maritime safety because it ensures prompt response to emergencies at sea.

2. What types of maritime electronics do you offer?

We offer a wide range of maritime electronics, including GPS systems, radar equipment, AIS (Automatic Identification System) transponders, EPIRBs (Emergency Position Indicating Radio Beacons), and VHF radios, among others.

3. How can I choose the right maritime electronics for my vessel?

To choose the right equipment, consider factors such as the size and type of your vessel, your intended use, budget, and any specific regulations that apply. You can also consult our experts for personalized guidance.

4. Do you provide installation services for the electronics you sell?

Yes, we offer installation services for most of the products we sell. Our team of certified technicians can ensure proper installation and integration with your vessel's systems.

5. Are your products compliant with international maritime regulations and standards?

Yes, all our products meet or exceed international maritime regulations and standards, including those set by organizations like the International Maritime Organization (IMO) and the International Electrotechnical Commission (IEC).

6. What is the warranty policy for your products?

Our products typically come with a manufacturer's warranty, the duration of which varies depending on the product. You can find warranty details on each product's description page. We also offer extended warranty options for additional peace of mind.

7. How can I contact your customer support for assistance or technical questions?

You can reach our customer support team through our website's contact page, via email, or by phone during business hours. We're here to assist you with any questions or issues you may have.

8. Do you offer international shipping?

Yes, we offer international shipping to most countries. Shipping costs and delivery times may vary depending on your location. You can find more information on shipping options during the checkout process.

9. Can I return or exchange a product if I'm not satisfied or if there's a problem?

Yes, we have a return and exchange policy in place. If you're not satisfied with your purchase or if there's a problem with the product, please contact our customer support team within the specified return window for assistance.

10. Are there any resources or guides available to help me understand and use the GMDSS equipment I purchase from your store?

Yes, we provide user manuals, video tutorials, and informational guides to help you understand and use the GMDSS equipment effectively. Additionally, our customer support team can assist you with any questions you may have.